Horrible Customer Service
Horrible service from your agents, i have emailed my fica documents and I have also uploaded them but i still cannot withdraw my winnings, and the service from agents is so poor, their excuse is always that the ID picture is not clear like how???
Helpful (0)
Replies (3)0
Replies (3)
Hollywoodbets's replyOfficial
01 Aug 2021, 13:53Hi Refilwe
Your query has been escalated to our FICA management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our FICA management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply01 Aug 2021, 13:53
Official
Hi Refilwe
Your query has been escalated to our FICA management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our FICA management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
's updateReviewer Update
02 Aug 2021, 15:13My query has been resolved, thank you.
's update02 Aug 2021, 15:13
Reviewer Update
My query has been resolved, thank you.
Hollywoodbets's replyOfficial
02 Aug 2021, 16:42Hi Refilwe
Thank you for the feedback, we're glad you have been assisted.
Regards,
Shanaaz
Hollywoodbets
Thank you for the feedback, we're glad you have been assisted.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply02 Aug 2021, 16:42
Official
Hi Refilwe
Thank you for the feedback, we're glad you have been assisted.
Regards,
Shanaaz
Hollywoodbets
Thank you for the feedback, we're glad you have been assisted.
Regards,
Shanaaz
Hollywoodbets