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Dimakatso M

1 reviews | Active since Oct 2021

03 Nov 2021, 07:46

********** SERVICE FROM HOLLYWOODBETS

Hollywood truly has one of the WORST customer service experience I have ever came upon. A week back I wrote telling them I can't withdraw my cash and they told me to send them my FICA( which I already did a thousand times), Then I get an SMS telling me I can now proceed to withdraw my cash. After that I get an SMS telling me I should send them a selfie with ID, still I send them again my selfie with ID but nothing, my withdrawals keeps bouncing back to my account when I try to withdraw. Your service is ********** to say the least.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply03 Nov 2021, 08:48
Official
Hi Dimakatso

Your query has been escalated to our Withdrawals management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets