MN
Mandla N

1 reviews | Active since Nov 2024

04 Nov 2024, 17:37

Hoolywood is a ****

Hollywood has a very poor service, I am stucked with 2 tickets that won on 16 October 2024 until today I have not received my money they keep on telling me that my tickets are with the auditors, when a ticket has lost, it becomes red instantly but when it comes to make payments they give stories, you must be very carefully when betting with hollywood.

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply05 Nov 2024, 06:56
Official
Hi Mandla Your query has been received by the Customer Service Escalations Team. The team will be intouch.. Regards, The Hollywoodbets Team
MN
Mandla N's update07 Nov 2024, 13:38
Reviewer Update
You will full stupid not me you are busy telling people that query has been escalated, I do not need that I need my money not those stuid escalations.
MN
Mandla N's update11 Nov 2024, 10:15
Reviewer Update
Hi everyone, today I woke up with a blessing, a problem I have encountered with Hollywood has been resolved to its natural death today, I wish to thank Mmatumelo who diligently took into her cognisance to resolve it, I wish that all other staff may learn something from her, thank you very much Mmatumelo and Hollywood.
Hollywoodbets
Hollywoodbets's reply11 Nov 2024, 13:50
Official
Hi Mandla, We are happy that you had a great experience with us. We always aim to please our customers and we are ecstatic to hear that our service has been a good fit for you. Kind Regards, Hollywoodbets Team