MW
Monte W

1 reviews | Active since Dec 2021

09 Feb 2022, 20:32

Hollywoodbets.net

Well....we're to start! I was playing the Aviator game on ( Hollywoodbets.net) I found that something was not making sense with the game...it was like there was a delay on the site/system. I lost money on the game..we all know how gambling works...you win you lose, correct? Well I phoned in and spoke to a agent...she was not very helpful at all because I could hear that she didn't know what to say or do at the moment...she then told me I must send her the proof if I have any and my luck, I did/do have. So asking her what's going to happen after I mailed her the information? She told me that she will forward it to the Aviator technical team and they will respond with in 48 hours because she told me that they had a problemon their side and they will attend to it as soon as possible...well it has been tooo date "3 WEEKS" And it shows you how useless they are!!and lies are rules for them it seems I warn everyone be careful of this idiotic gambling sit!!!

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply10 Feb 2022, 11:49
Official
Hi Monte 

Your query has been escalated to our Customer Service management team for further investigation. Please expect a call from the team soon.

Regards,
Shanaaz 
Hollywoodbets 
MW
Monte W's update10 Feb 2022, 16:25
Reviewer Update
Well....a agent from Hollywoodbets phoned me today...I told him to phone me back the next day.,I did briefly explain what the problem was/is..and also how BAD 👎 the CUSTOMER SURVIC is from them.
I'll give all feedback on Hellopeter how the experience goes...