GK
Gary K

1 reviews | Active since Sept 2025

10 Oct 2025, 16:40

Hollywoodbets worst customer support. No resolution

Updated Review Title: Disheartening Experience with Hollywoodbets - A Warning to Others

I'm sharing my experience with Hollywoodbets as a warning to others. Despite my initial excitement, I've been left disappointed and frustrated with their services.

I've been trying to resolve issues with Spina Zonke games for weeks, but Hollywoodbets' customer support has been unresponsive and unhelpful. I've lost an estimated R500 in credit due to their system's failures, and they've failed to take responsibility or provide a satisfactory resolution.

The lack of accountability and transparency is staggering. It's clear that Hollywoodbets prioritizes profits over customer satisfaction.

I urge others to think twice before investing their time and money with Hollywoodbets. The hassle and frustration are not worth it. Save yourself the trouble and explore alternative options. They have admitted that there is an ongoing problem . I was promised to be given urgent assistance and that that missing credits would be returned . That was 2 weeks ago. Its strange that they wouldn't even offer any gesture . Not even R100 to resolve the issue. nevermind expecting the actual amounts.

Rating: 1/5.

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply10 Oct 2025, 17:07
Official
Hi Gary 

Thank you for bringing your query to our attention. We have noted your concern and assigned it to our Escalations representative, who will be in contact with you.

Regards,
 The Hollywoodbets Team