IK
Itumeleng K

1 reviews | Active since Dec 2023

09 Jul 2024, 12:56

Hollywoodbets Voucher **** !!!

I Recharged My Hollywoodbets Account Twice On THE 4TH JULY 2024.First Recharge Went Through At Around 12PM .Second One At Around 15PM & It Did Go Through But Did Not Reflect On My Account .I Have Been Talking To Their Live Chat And Call Consultants (Multiple Times A Day) Ever Since But There Is No Progress, They Just Keep Saying The Matter Has Been Escalated, Giving Me A 24-48 Hour Wait Time (Which Has Long Passed By The Way) And The Issue Still Persists!!It Has Been 5 Days And Still No Money In My Account ,No Feedback Either .I Have Provided All The Information /Proof So I Don't Understand What Is So Hard For Them To Just Credit My Account!! Reference Number (***8)

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Replies (1)
Hollywoodbets
Hollywoodbets's reply10 Jul 2024, 07:48
Official
Hi Itumeleng Your query has been escalated to Customer Service Management Team. The team will be InTouch.. Regards, The Hollywoodbets Team