EA
Eric A

1 reviews | Active since Apr 2025

13 Sept 2026, 14:09

Hollywoodbets useless customer care

I made a deposit on the 28/08/2026 and I made a mistake with my reference. I tried and still trying to get my deposit ,it's the 13/09/2026 I'm sending proof of payment and getting no enjoy. I so sick and tired of this Hollywoodbets support,can't get assistance from. ******* customer service.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply13 Sept 2026, 14:18
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
EA
Eric A's update14 Sept 2026, 13:30
Reviewer Update
What a waste of my time Hollywoodbets helpline.
Nokubonga N from Hollywoodbets was assisting me but what a waste of my time. She said log on to FNB app and download it . I went on tried download it said only send and pay again. I explained to her, she response with a similar email and still telling me I must download it ?really is she ok please get proper people with good listening skills to work. Now I must call my bank
Hollywoodbets
Hollywoodbets's reply14 Sept 2026, 16:58
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets