QC
QUINTON C

1 reviews | Active since Nov 2023

14 May 2025, 00:12

Hollywoodbets the worst company EVER.

My name is Quinton Cloete from Cape Town. I made a meezly withdrawal from Hollywoodbets of R150 and never received the sms with the voucher numbers. I have been escalating the matter to several consultants, who, by the way, do not really do proper verification that the account belongs to me. I have several recordings with these consultants that the matter would take 24-48 hours to complete. To my surprise that was all lies. All I received were reference number and promises that a supervisor will contact me and it will be sorted. No one there knows what they are doing. I WOULD A AUDITING FIRM TO AUDIT HOLLYWOODBETS. As several Acts were broken. Popia and what about TCF? THIS COMPANY IS A JOKE AND SHOULD BE CLOSED DOWN. they have no idea what they are doing and consultants are just promising customers anything to get the call done. In 1 day I have made 6 calls for assistance. Now I am on several online platforms and they handle their client's much better. If ANY AUDITING FIRM WANT TO INVESTIGATE or CAN THE FSB BOARD PLEASE CONTACT ME ON *** for the recordings and proof that this company is not following the law.... To all other customers please don't waist your time with HOLLYWOODBETS as their are plenty online platforms MUCH BETTER than HOLLYWOOD BETS. PLEASE STAY AWAY........THEY ARE THE WORST I EVER DEALT WITH. They can't even finalize your payout. Instead the reference numbers I received was ***8, ***0.... ***0...and many more with recordings. So rather try somewhere else. From VERY VERY FRUSTRATED CUSTOMER..... P.S - Hollywood bets I don't need the query sorted as I'm on my mission to make sure you guys don't do business anymore. And please see how much I deposit per day so it's not about the R150 but about the VERY BAD CUSTOMER SERVICE I RECEIVE. YOU GUYS WON'T GET AWAY WITH THIS......PROMISE.

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Replies (2)
Hollywoodbets
Hollywoodbets's reply14 May 2025, 07:15
Official
Hi Quinton, 

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course. 

Regards, 
 The Hollywoodbets Team



Hollywoodbets
Hollywoodbets's reply14 May 2025, 12:50
Official
Thank you for bringing this matter to our attention. At Hollywoodbets, we are committed to providing exceptional service to our customers and take pride in addressing any concerns promptly. Our Team is pleased that we were able to resolve the matter promptly.

Regards, 
The Hollywoodbets Team