Hollywoodbets Taking the no1 Rank for no Care for Customers

Hollywoodbets from exceptional, excellent, supportive & excellence support services, You guys has really out done urself by taking the no 1 ranking for horrible,unprofessional,disrespectful, untrained,no care attitude ect the list goes on. Online casino site that really have nothing left for me as a customer or any of the customers. I only got responses from you guys after I gave a review, but that was it, as it was just to make of url really care about the customer issues or queries so that bad reviews must dissappear. So 1 of my queries I was shut down just like that after its been a couple of months back & forward no response, no feedback beat a round the bush, smooth talks from managers ect then get I as a customer must just accept & move on, I have been really patient with everything that is happening and has happen. So with that query I lost my my winning money R900 just like that you didn't win so it's not urs. No I'm awaiting on my 2nd or 3rd query that's been Unresolved for almost 2years what's the B*******F*******Story or Lies I must hear or get now again, As so help me God I'm surely not accepting all of this as I'm not willing to lose out on my winnings every time my game machine is still not fixed so why can't I not just get my winnings I have not been difficult or anything all I'm just asking is credit my winnings or do a compensation as I was misled & promised the company will compensate me but that's all Lies and more Lies. So I'm waiting.

Hollywoodbets I honestly can't believe that url will treat myself as a customer or any other customers like we nothing or just money machines. Coming from support staff to supervisor, team leaders & management doing lies, empty promises, just telling the customers what they wanna tell and think that's what customers must hear & accept. So this will be my last review as I wish I can have attached all the mails,screenshot& conversations & make url feel how we as customers feel.

So this is my little list Hollywoodbets I don't wanna do reviews again next will be live reviews. Yes you as a company or busines might have lots of money but always remember that negativety & bad press reviews can close multi million business down as we as the customer keeps business running.

Lack of empathy: When support or management don't show concern for customers' feelings.

Inefficient support: My issues aren't important or addressed promptly or effectively no sense of urgency no care in the world I'm just a one nagging customer again why must we sence any urgency on the matters.

Ignoring feedback: When Staff or Managers don't respond to customer complaints or feedback.

Long wait times: When customers have to wait a long time to speak with someone or support just ignore customer, ends the chat just move on.

Repeated transfers: Customers are transferred from one agent to another multiple times, have to explain everything all over again & again. agents don't listen or care no care attitudes.

Asking customers to repeat themselves: When customers are asked to repeat their query multiple times. Busy with something else when you explain to support given the nature of urgency they ignore & do what they feel is right.

Inconsistent policies: When policies are not consistent across different situations customer is always at fault when the machines gives errors, try explaining support doesn't listen, they always right & knows everything.

Unresolved issues: I as a customer has issues that just can't get resolved & gets the run around the bush stories lies & more lies how long does it takes to resolve issues not almost 2years or couple of months.

Lack of accountability: There's no accountability for any of the actions they provide or how they do it, poor service,undervalue,misleading,misinformed ect. support staff & managemen,no one at Hollywoodbets feel they need to be responsible for their actions they provide.