Hollywoodbets struggle to pay

I have been with Hollywoodbets for years now and every now and again there is anissue Lately is to withdraw money from my Hollywoodbets account Note only to withdraw money NOT depositing money into their account They requested FICA documents which I gave my bank statement which was not efficient enough for them cause they wanted a stamped statement I went to a bank teller where I got a stamped statement - still declined Also when you phone them, if you get through to an agent eventually,they only tell you they will transfer you to another department just to be cut off - this happened to me at least 4 times in the last 48 hours Sorry but i am tired off phoning and holding on for at least 8 minutes at a time for someone to maybe answer the phone and then to be cut off All I ask is please deposit the money into my account