AM
Ashwill M

1 reviews | Active since May 2024

15 May 2024, 20:47

Hollywoodbets *****sters

The worst service!!! I had deposited my last remaining R40 after losing lots, the money reflected on hollywoodbets account. as I was placing a bet on roulette my bets got rejected. I logged out of hollywoodbets and back in only to find that the money was gone. I reported this to them and the service representative in the chats was named Babongile.

I was told to send proof which I proceeded to do and had sent my bank statement only to be told that I must wait 24 to 48hrs for someone help.

Up until now, after 2 full days I had no feedback and the ticket has been closed that very same night.

Lucky for me it was only a R40, but could have been much more money.

I've only been playing on their casino and lost so much money for them to ***** me out of my little. I suggest playing on other sites instead. DO NOT SIGN UP or PLAY by their casino, I REPEAT!!! DO NOT EVEN CONCIDER PLAYING at HOLLYWOODBETS! I'm done.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply16 May 2024, 12:14
Official
Hi Ash, Your query has been escalated to Customer Service Management Team. The team will be in touch. Regards, The Hollywoodbets Team
AM
Ashwill M's update17 May 2024, 22:18
Reviewer Update
Still had no feedback and contact from Hollywoodbets, this needs to be resolved asap. If not I will have my lawyers investigate and look into this and I will have you sued.

If anyone else are still awaiting feedback I will have my lawyers make contact with them to have a good report to shut you down.
Hollywoodbets
Hollywoodbets's reply04 Aug 2024, 18:30
Official
Hi Ashwill, Your query has been escalated to the Customer Service Management Team. Please provide us with information that we can contact you on. Regards, The Hollywoodbets Team