AM
Amukelani M
1 reviews | Active since Feb 2025
04 Feb 2025, 12:47
Hollywoodbets Sa ****ming people
I have a very bad experience with hollywoodbets, hey blocked my account when I tried to make a withdrawal. Call center agents don't have knowledge or don't wanna work. Everyday when I call in I get different information of which they requested me to send proof of ID and purchase of which I sent my bank statement as proof. But they still not getting back to me no valid reason why account was blocked. Hollywoodbets is a **** they don't want to pay.
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Replies (2)
Hollywoodbets's replyOfficial
04 Feb 2025, 13:29Hi Amukelani,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply04 Feb 2025, 13:29
Official
Hi Amukelani,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
AM
Amukelani M's updateReviewer Update
06 Feb 2025, 08:09Your call center agents are not professional, I spoke to Nonhlanhla H who seemed like she will help everyone comes with different requests of which I tried to send as requested. But the is no feedback, account still closed. Hollywoodbets just want to make money paying out it's an issue how can you audit an account that deposit less than R3000 and what's taking so long because everything has been sent. After my payout am closing my account not happy with your service betway never gives such issues.
AM
Amukelani M's update06 Feb 2025, 08:09
Reviewer Update
Your call center agents are not professional, I spoke to Nonhlanhla H who seemed like she will help everyone comes with different requests of which I tried to send as requested. But the is no feedback, account still closed. Hollywoodbets just want to make money paying out it's an issue how can you audit an account that deposit less than R3000 and what's taking so long because everything has been sent. After my payout am closing my account not happy with your service betway never gives such issues.