GH
Gcinithemba H
1 reviews | Active since Feb 2021
10 Feb 2021, 09:13
Hollywoodbets refuse to pay out
I won on the 28th on the 28th of January 2021 till today I have not been paid. I went to their Pmb branch to resubmit my FICA and banking details and they promised all will be systems go within 24 hours. I phoned their call centre and they couldn't give me a reason why I have not been paid. It's 11 days now since I won.
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Replies (3)
Hollywoodbets's replyOfficial
10 Feb 2021, 11:03Hi Gcinithemba
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply10 Feb 2021, 11:03
Official
Hi Gcinithemba
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact shortly.
Regards,
Shanaaz
Hollywoodbets
GH
Gcinithemba H's updateReviewer Update
10 Feb 2021, 12:06Hello Shanaaz, I got an email that you will not pay me because my account is a business account but you guys have been paying me into this account for years. What has changed now? Why was I not told about this when I visited your Pmb branch on the 7th of February since they handled my documents. This a lot of ********.
GH
Gcinithemba H's update10 Feb 2021, 12:06
Reviewer Update
Hello Shanaaz, I got an email that you will not pay me because my account is a business account but you guys have been paying me into this account for years. What has changed now? Why was I not told about this when I visited your Pmb branch on the 7th of February since they handled my documents. This a lot of ********.
Hollywoodbets's replyOfficial
10 Feb 2021, 14:58Hi Gcinithemba
The Team have tried to call you to explain further, kindly keep an eye out for their call
Regards,
Shanaaz
Hollywoodbets
The Team have tried to call you to explain further, kindly keep an eye out for their call
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply10 Feb 2021, 14:58
Official
Hi Gcinithemba
The Team have tried to call you to explain further, kindly keep an eye out for their call
Regards,
Shanaaz
Hollywoodbets
The Team have tried to call you to explain further, kindly keep an eye out for their call
Regards,
Shanaaz
Hollywoodbets