JK
Joseph K

1 reviews | Active since Dec 2014

08 Jul 2023, 21:02

Hollywoodbets pathetic customer support

Hollywoodbets has the most pathetic customer support I had to deal with. Deposited on the 23 June and money did not reflect. Proof of payment sent, Sent numours emails, chats and Facebook. No help at all. If you ask for updates you get told it takes 24 hours to resolve. It's been 14 days and still not resolved. If you ask too many times you actually get blocked to send msg on Facebook.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply10 Jul 2023, 14:24
Official
Hi Joseph 

Your query has been escalated to Deposit Management Team. The team will be intouch.. 

Regards,
The Hollywoodbets Team

JK
Joseph K's update10 Jul 2023, 14:43
Reviewer Update
This is what was said on the 6th of July. Till now still no feedback received.
JK
Joseph K's update11 Jul 2023, 22:49
Reviewer Update
Another day gone and issue still not resolved. Well done hollywoodbets team.