CP
Chad P

1 reviews | Active since Oct 2016

19 Feb 2025, 20:12

Hollywoodbets Offers Gifts but when I played the right amount I was excluded

I now spent over R300 and not once did the gift go purple as I was playing the eligible amount and here I lose everything and I didn’t have an opportunity to be apart and yes I did click join. So why am I intentionally left out!

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply20 Feb 2025, 12:09
Official
Hi Chad, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
CP
Chad P's update20 Feb 2025, 14:29
Reviewer Update
I find it disconcerting that I get a call and for 2 minutes and 47 seconds no one answered I was forced to put the phone down as no one was speaking and I am sure that you guys will send me a message to say that we tried to call you but no one answered when I did answer and NO ONE on your side said anything!