LM
Lwandle M

1 reviews | Active since Apr 2026

15 Apr 2026, 12:18

Hollywoodbets locked my account

I’m furious with Hollywoodbets right now. My account *** was made inactive because of “verification” on voucher purchases.

Those vouchers were bought FOR ME by my friend. That’s why his name is on the bank statement, not mine. The money went straight into MY account for MY use. It’s that simple.

Instead of helping, you just shut my account down. I’ve already explained this and said I’ll send any extra documents you need. What more do you want? You’re punishing me for someone doing me a favour.

This is poor service. I’m a loyal client and you’re treating me like a *****ster with zero proof.

*Sort this out now:* 1. Review my case properly 2. Tell me EXACTLY what document will get my account reactivated 3. Stop wasting my time — reactivate account ***

*** Name: Lwandle Mfeka Contact: ***

If this isn’t resolved in 48 hours I’m done with Hollywoodbets and taking this to the Gambling Board.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply15 Apr 2026, 12:20
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
LM
Lwandle M's update15 Apr 2026, 13:29
Reviewer Update
Im still waiting for feedback no reply.
LM
Lwandle M's update16 Apr 2026, 14:14
Reviewer Update
All documents you requested are now attached. Please confirm receipt of this email and advise how long reactivation of account *** will take.

I expect this to be resolved by end of business today, 16 April 2026, as this delay is preventing access to my funds.

My request number : ***9

Regards,
Lwandle Mfeka
***
Contact: ***