AP
Athos P

1 reviews | Active since Sept 2009

12 Aug 2020, 11:39

hollywoodbets is a ****

i have tried numerous time to withdraw my money from my account with no luck. after 2 weeks of trying to contact Hollywood bets. i finally contacted them on the live chat option only to be told my id copy is not clear(clear enough to take money though). i further sent them 3 more copies including my ID and proof of residence. and still nothing . you cant contact them on none of the numbers that are given. i have all the reference numbers for the docs i sent which helps nothing

0
Replies (2)
Hollywoodbets
Hollywoodbets's reply21 Aug 2020, 14:40
Official
Hi Athos

You query has been escalated to our Withdrawals management team for review. The team will be in contact soon.

Regards,
Shanaaz
Hollywoodbets
Hollywoodbets
Hollywoodbets's reply22 Aug 2020, 10:18
Official
Hi Athos

You query has been escalated to and resolved by our Withdrawals team. The delay was caused due to your banking details that needed to be verified

We do apologize for the inconvenience. 

Regards,
Kaveshan
Hollywoodbets