Hollywoodbets is a ****

I bought a R100 Hollywoodbets voucher 1 May but could not load it. It was prompting invalid. Called to log a call with Hollywoodbets because Shoprite was refusing to refund and hoped the could reimburse me.

Everyday since then I have been calling them. Initially there was constantly no feedback from the voucher dept. Then I was asked to send pics which I did. Then they said the printing on slips is unclear cause it hd faded. Luckily I had written the numbers down when the slip was still legible.

Now all od a sudden they say the voucher was long loaded by a different account. The voucher error was invalid all along. Usually when the voucher is loaded the error say voucher already used, which was not the case with this voucher.

I am told to open a SAPS case in order to persue my claim for refund further. Imagine such dire admin for refund of R100 by a big company like Hollywoodbets. I am utterly dissapointed by their service. Over 2weeks of calling to zero results.