NP
Nesh P

1 reviews | Active since Aug 2016

10 Sept 2024, 13:05

HOLLYWOODBETS FRIEND REFERRAL ****

Hollywoodbets **** Referral Bonus to used current customers to lure new customers. Poor customer service. I invited my brother this Saturday while I was at his home.I invited him via my holl account and he clicked on the link and register while sitting right next to me.He asked for my account number to add upon registration for me to get a referral bonus and entered it right on front of me.Days went by and they never gave me the bonus.Spoke to a consultant *Nonkululeko D* who insisted that my brother was not apart of my referral list.Like how exactly is that possible?When Hollywoodbets sent him the message from my account?They had the number to sms from my account which I physically put in the referral section.Now instead of investigating...they just like sorry no bonus hes not one of your referrals.I personally think this is a absolute ****.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply10 Sept 2024, 13:20
Official
Hi, Nesh P. Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team