BM
Brian M
1 reviews | Active since Oct 2017
10 Jun 2020, 14:40
Hollywoodbets **********ly trying to cheat me
Hollywoodbets is refusing to credit my Hollywood account with R475,33 of which I transferred R500,33 and the bank charged me R25 for the transfer into a third party account, the money was transferred from my nedbank investment account. Despite the fact that transfer had my Hollywood account as a reference they claim it does not have my credentials. However the hollywood account was created by them using my credentials of which they have in record because I sent the fica documents. The transference was done last wednesday the 3rd of June and the money was supposed to be available on Friday the 5th.
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Replies (2)
Hollywoodbets's replyOfficial
10 Jun 2020, 21:41Hi Brian
The Deposits team have been in contact with you, I'm told and require the proof of payment so we can allocate the funds. Please send this to the team soonest so we can resolve this and credit your account.
Regards
Marcel
Hollywoodbets
The Deposits team have been in contact with you, I'm told and require the proof of payment so we can allocate the funds. Please send this to the team soonest so we can resolve this and credit your account.
Regards
Marcel
Hollywoodbets
Hollywoodbets's reply10 Jun 2020, 21:41
Official
Hi Brian
The Deposits team have been in contact with you, I'm told and require the proof of payment so we can allocate the funds. Please send this to the team soonest so we can resolve this and credit your account.
Regards
Marcel
Hollywoodbets
The Deposits team have been in contact with you, I'm told and require the proof of payment so we can allocate the funds. Please send this to the team soonest so we can resolve this and credit your account.
Regards
Marcel
Hollywoodbets
BM
Brian M's updateReviewer Update
11 Jun 2020, 14:11It is now apparent that hollywoodbets is not willing to help because I have sent a statement which clearly indicates that money was transferred from my account into their account which is what they require and now that is not enough they say they want proof of payment. That statement is printed from the bank and clearly indicates the amounts transferred from account into their account. Please explain to me now what is proof payment.
BM
Brian M's update11 Jun 2020, 14:11
Reviewer Update
It is now apparent that hollywoodbets is not willing to help because I have sent a statement which clearly indicates that money was transferred from my account into their account which is what they require and now that is not enough they say they want proof of payment. That statement is printed from the bank and clearly indicates the amounts transferred from account into their account. Please explain to me now what is proof payment.