NS
Nkosinathi S

1 reviews | Active since Nov 2021

17 Nov 2021, 06:15

Hollywoodbets ********** activity

I placed a Horse bet on my hollywoodbets account and it showed that it WON on my account they gave me R375 winnings, I than kept on playing until I lost all that amount from other bets and the next morning when I tryed logging in my account and load voucher I found it on minus -R375 it's the same horse they gave me the winnings from they said it lost and when I phoned them to ask why top up my account if their are not sure of the results the lady told me I need to pay Hollywoodbets R375, I've never heard such nonsense in my life so from today i will never ever use my account again since I can't afford such money to be credited to my account, I advice people not to use hollywoodbets or open accounts with them.

0
Replies (3)
Hollywoodbets
Hollywoodbets's reply17 Nov 2021, 10:29
Official
Hi Nkosinathi

Your query has been escalated to our Helpline management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
NS
Nkosinathi S's update17 Nov 2021, 10:52
Reviewer Update
Thank you so much for the help my problem has been resolved and I so wish it shouldn't have came this far since I've been with the team years ago. So thank you again
Hollywoodbets
Hollywoodbets's reply17 Nov 2021, 14:15
Official
Hi Nkosinathi 

We're glad you have been assisted 

Regards,
Shanaaz
Hollywoodbets