CB
Christinah B

1 reviews | Active since Apr 2020

20 Apr 2020, 12:31

Hollywoodbets dissapoints

I'm very disappointed with hollywoodbets I'm trying to withdraw my money it says my withdrawal has been declined due to selfie I then emailed them my selfie but they don't want to reply I'm even calling their line with no success

0
Replies (5)
Hollywoodbets
Hollywoodbets's reply20 Apr 2020, 13:40
Official
Hi Christinah B
Your query has been escalated to the Withdrawals team, a supervisor will make contact with you shortly to resolve.

Regards,
Marcel
Hollywoodbets
CB
Christinah B's update20 Apr 2020, 15:06
Reviewer Update
You said my account is updated il get a notification of my money within 2 hours
I haven't received any notification
CB
Christinah B's update20 Apr 2020, 15:24
Reviewer Update
Guys how do you send a standard instant voucher without pin?
CB
Christinah B's update20 Apr 2020, 15:29
Reviewer Update
Guys this is honestly frustrating because we get answered very late
We are not treated like customers
They sent me an instant standard bank voucher but no pin
How will I take it out
Hollywoodbets
Hollywoodbets's reply20 Apr 2020, 15:51
Official
Hi Christinah B

Grant has advised me that your query is now resolved and you've received your PIN and voucher now. 

Regards,
Marcel 
Hollywoodbets