BK
Brinton K

1 reviews | Active since Aug 2022

09 Aug 2022, 08:35

HOLLYWOODBETS DISGRACEFUL WITHDRAWAL BLUNDERS

I cannot believe how is Hollywoodbets allowed to do as they please in the gambling sector..where is the Governance and protection from NGB that is in black and white on their website..Hollywoodbets is constantly showing that they are a law onto themselves and have minimal platforms for objections by the public and basically we have no say..I HAVE DONE A WITHDRAWAL 4 DAYS AGO NOW AND STILL NOTHING..THEY DONT ANSWER PHONES THEY DONT GIVE A DAMN...I CALL THE HEAD OFFICE AND THEY TRANSFER ME TO THE SAME CALL CENTRE THAT IS NOT BEING ANSWERED..BECAUSE AT HOLLYWOODBETS THERE IS NO REACH TO ANYONE THAT IS HUMAN..MANAGAMENT ARE UNTOUCHABLE..THEY DONT CALL U BACK IF THERE IS A BREAK IN THE LINE THEY OFFER MINIMAL INFORMATION AND RESOLUTION IF THERE IS AN ISSUE ON THEIR SIDE WHICH THERE IS ALWAYS IS...THIS WITHDRAWAL ISSUE IS NOW GOING ON FOR 3 WEEKS AND THERE IS JUS NO INFORMATION OR INTERVENTION FROM ANYBODY...MUST WE NOW REVERT TO LAWSUITS?? BECAUSE I SEE ON THE TERMS AND CONDITIONS THAT PAYMENT IS A 48 HOUR PROCESS..SO NOW?. I NEED MY MONEY PLEASE..I WANT MY MONEY!! Hollywoodbets TAKE MONEY WITH EASE BUT CANT PAYOUT..THROUGH THIS ENTIRE WITHDRAWAL SAGA THEY HAVE NEVER STOPPED TAKING MONEY CAUSING MORE DELAYS WITH WITHDRAWALS. ITS ONLY TAKE WITH HOLLYWOODBETS..AND ALWAYS A ISSUE...NETWORK..SITE DOWN..WITHDRAWAL ETC ETC ETC...SICK OF HOLLYWOODBETS

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Replies (1)
Hollywoodbets
Hollywoodbets's reply10 Aug 2022, 11:18
Official
Hi Brinton

Your query has been escalated to our Customer Service management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets