AvdM
Annalie van der Merwe

1 reviews | Active since May 2016

08 Dec 2024, 18:05

HOLLYWOODBETS DID IT AGAIN!!!!!!

And Hollywoodbets did it again!!!!!!!!!

I deposit R950 in my account, My money was not reflecting in my account so I first tried the chat line. I was holding on more than 20 minutes and had ZERO response from a consultant. I then phoned there customer care only to tell me that I wad CALLER NUMBER 60 IN THE ROW. Evetually I was told that their system is down again. I HAVE ASK THE CONSULTANT WHY THEY KEEP ON TAKING PEOPLE'S MONEY AND NOT TELLING PEOPLE THAT THEIR SYSTEM IS DOWN BEFORE TAKING A DEPOSIT. I mean, they CAN PUT A NOTIFICATION on the website warning people that the system is down. I will now wait and see when of IF MY DEPOSIT will reflect. I REALLY NEED OT WARN PEOPLE AGAINST THIS SITE!!!!!!

0
Replies (1)
Hollywoodbets
Hollywoodbets's reply09 Dec 2024, 07:56
Official
Hi Annalie Your query has been received by the Customer Service Escalations Team. The team will be in touch.. Regards, The Hollywoodbets Team