Hollywoodbets chat are terrible

I placed a bet in November for a horse racing for end of the month of Nov and aromatic the races got pushed to Dec 31 the the race got pushed to jan 31st n and I check in Jan it got pushed for Feb 28 today I checked it and it say July the race. Is so long I'm using the hollywoodbets app and first a issues I'm having for so many months when I was chatting to them they said the race is still on from last year November. I'm tired of this because I want that ticket to be canclled and. Horse can not be running a race from last November till July come on that's not on I need some sort of compresation for all this but this is not on and when I wait to chat to the agent they take over half and hour to reply and say they checking on they systems after I messaged 10 time I'm very disappointed in hollywoodbets If I could give a zero star I would but unfortunately I can't there is no zero start I'm very angry Image a horse is running an event from. Last Nov till July wow that bad