JP
JARED P
1 reviews | Active since Jan 2013
25 Aug 2021, 08:00
HOLLYWOODBETS CASHSEND WITHDRAWAL
I did a CASHSEND REQUEST on the 27 July 2021. When I entered the pin at the ATM it said that pin had already been used. I have been phoning Hollywoodbets so many times & they giving me the run around. All of their Customer Service agents share the same CANT BE BOTHERED attitude. All they keep saying is they sent a mail to Absa & have not received a reply. There is no urgency to attend to the matter. Can someone from Hollywoodbets do their job properly.
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
25 Aug 2021, 17:42Hi Jared
Your query has been escalated to our Withdrawals management team. The team will be in contact.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact.
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply25 Aug 2021, 17:42
Official
Hi Jared
Your query has been escalated to our Withdrawals management team. The team will be in contact.
Regards,
Shanaaz
Hollywoodbets
Your query has been escalated to our Withdrawals management team. The team will be in contact.
Regards,
Shanaaz
Hollywoodbets
JP
JARED P's updateReviewer Update
30 Aug 2021, 07:57Good Day Shanaaz
I have not received a call from Withdrwals management Team.
Please can you sort this matter out.
Regards
Jared
I have not received a call from Withdrwals management Team.
Please can you sort this matter out.
Regards
Jared
JP
JARED P's update30 Aug 2021, 07:57
Reviewer Update
Good Day Shanaaz
I have not received a call from Withdrwals management Team.
Please can you sort this matter out.
Regards
Jared
I have not received a call from Withdrwals management Team.
Please can you sort this matter out.
Regards
Jared
Hollywoodbets's replyOfficial
30 Aug 2021, 13:40Hi Jared
We're sorry hear that, I will follow up immediately
Regards,
Shanaaz
Hollywoodbets
We're sorry hear that, I will follow up immediately
Regards,
Shanaaz
Hollywoodbets
Hollywoodbets's reply30 Aug 2021, 13:40
Official
Hi Jared
We're sorry hear that, I will follow up immediately
Regards,
Shanaaz
Hollywoodbets
We're sorry hear that, I will follow up immediately
Regards,
Shanaaz
Hollywoodbets
JP
JARED P's updateReviewer Update
01 Sept 2021, 08:12Good Day Shanaaz
Still no response. Have you guys checked up with the bank.
I want my money now. Cashsend date 27 JULY 2021. This is unacceptable.
Still no response. Have you guys checked up with the bank.
I want my money now. Cashsend date 27 JULY 2021. This is unacceptable.
JP
JARED P's update01 Sept 2021, 08:12
Reviewer Update
Good Day Shanaaz
Still no response. Have you guys checked up with the bank.
I want my money now. Cashsend date 27 JULY 2021. This is unacceptable.
Still no response. Have you guys checked up with the bank.
I want my money now. Cashsend date 27 JULY 2021. This is unacceptable.
JP
JARED P's updateReviewer Update
10 Sept 2021, 09:19Good Day Shanaaz
I received a call from Bhekini Gumede on the 01/09/2021 he said he will investigate further & get back to me in 2 or 3 days. Today is the 10/09/2021 & still no call. Take note I have done my cashsend request on the 27/07/2021 & its still not sorted out. Please can you get someone senior involved.
I received a call from Bhekini Gumede on the 01/09/2021 he said he will investigate further & get back to me in 2 or 3 days. Today is the 10/09/2021 & still no call. Take note I have done my cashsend request on the 27/07/2021 & its still not sorted out. Please can you get someone senior involved.
JP
JARED P's update10 Sept 2021, 09:19
Reviewer Update
Good Day Shanaaz
I received a call from Bhekini Gumede on the 01/09/2021 he said he will investigate further & get back to me in 2 or 3 days. Today is the 10/09/2021 & still no call. Take note I have done my cashsend request on the 27/07/2021 & its still not sorted out. Please can you get someone senior involved.
I received a call from Bhekini Gumede on the 01/09/2021 he said he will investigate further & get back to me in 2 or 3 days. Today is the 10/09/2021 & still no call. Take note I have done my cashsend request on the 27/07/2021 & its still not sorted out. Please can you get someone senior involved.