Hollywoodbets are *****s

I am writing to express my continued frustration regarding the lack of resolution for the issue I previously raised. I have been patient and cooperative, but the ongoing delays are unacceptable. I want to emphasize that I participated fairly and honestly, and all I am asking for is what is rightfully mine. This situation has been unnecessarily prolonged, and I urge you to take immediate action to resolve it. I sincerely hope this can be sorted out promptly and professionally without escalating the matter further. However, if no resolution is provided soon, I will have no choice but to explore other avenues to ensure this is addressed appropriately. Please treat this as a matter of urgency and provide me with an update as soon as possible.

lets do a little counting... how many hours is it today so called "escalate" 24 to 48 hours try 96 and forever mxm

Day 10 wow... today i discovered that you guys deleted 1 of my 2 ticket i cant believe this im waiting for feedback on when i will get my payout 10 days??? this company is so ***** you are ****ming your loyal customers you are untruthful, disloyal im so disappointed in Hollywoodbets but i have all the evidence im just getting my ducks in a row FSCA and more ***

Its has been 18 days, 432 hours and 1, 555, 200 seconds and I'm still waiting... how long does it take to resolve a issue a decade??? its 2025 in case you forgot those tickets was in 2024 December 26 and 27 I'm giving you until end of this week not any longer

25 days, 600 hours and 36,000 minutes wow going for 1 Month!!! how long must a client wait? how many poeple you got working on the "so called" many cases you have with the same problem? 1 person investigating 50 cases come on this is loooong overdue your support and customer service is pathetic & please dont call me tomorrow with ur lame excuse "sorry for the inconvenience caused we apologize" sounding like a damn parrot repeating the same **** with no results I should of started with Betway why was i so lastig.

Dear L.... B..... R.......

We haven’t heard back from you. This is a friendly reminder to send through the requested details so that we may assist you in getting your query resolved.
If you’ve managed to get assistance, please ignore this reminder.
Please see description of your query below;

Hi Hollywoodbets...
I must say, your commitment to NOT resolving my issue since December 27, 2024, is truly inspirational. I mean, who needs customer service when you can just ignore people and hope they disappear, right? It’s almost like you’re running a case study on inefficiency—perhaps a future Netflix documentary? "How to Lose Customers and Still Pretend to Care." Sounds like a hit! But hey, take your time! It’s not like I was expecting a professional, well-run company to actually assist a customer. No, no—I'm enjoying this thrilling experience of being completely disregarded. Maybe by 2030, you’ll finally get around to responding? Or should I just send a ***eon instead? Might be faster than whatever outdated system you’re using to "handle" issues. Looking forward to more of your legendary non-assistance.
Escalate this, Escalate that mxm you aint Escalating anything like really you guys still using that word "Escalate" show me how Escalate looks is it something you eat???

im so tired of you guys " you want to investigate this matter" what have you so called escalation team been doing for 27 days you want to call me to do what tell me something that is actually nothing don't waste my time please i have things to do call me when you have actual feedback

Dear Hollywoodbets Support Team,
Guess what tomorrow is??? in case you forgot let me refresh your memory, TOMORROW WILL BE MY 1 MONTH ANNIVERSARY FOR ***

I am writing to formally express my frustration and disappointment regarding the prolonged delay in resolving my case. Despite my continuous efforts, including numerous phone calls and repeated visits to digital support, I have yet to see any meaningful progress.

Tomorrow marks one full month since I initially raised this issue, which I believe is completely unacceptable and potentially ********. I have been more than patient, giving your team ample time—far more than what should be necessary—to sort this out. However, the ongoing escalation with no resolution is deeply concerning.

I expect an immediate response and resolution to this matter without any further delays. Please treat this with the urgency it deserves.

I look forward to your prompt action.

Mmmm...🤔 3rd February expect a call from your Gambling Regulators this week 2 of them including the FSCA
•licence number: BOM0092, ETHEK 43 (Argyle), issue date: 19th June 1999
•licence number: BRA-024 (Boksburg), issue date: 17 March 2009


why dont you go escalate that...

today is 11 February 2025 if has been 46 days i would be ashamed and embarrassed as a company my goodness Owen Heffer what a playhouse you running there pathetic wow i am flabbergasted 7 weeks????????

Subject: Clarification Required Regarding R200 Deposit

Dear Hollywoodbets,

Please be advised that this conversation will be held as evidence, and everything you say will be noted for accountability.

I would like to understand why an amount of R200 has been transferred into my Hollywoodbet account. Who deposited this amount, and for what reason? Given that you are currently under investigation by the Gauteng Gambling Board and the KwaZulu-Natal Gambling Board regarding my case against you ***, I need a clear explanation as to why this R200 has been credited to my account.

Furthermore, you are well aware that this amount is nowhere near what you should be paying me. After you returned my initial deposit and not my winnings now you bribe me with a lil R200. Please provide a prompt and detailed response regarding this matter.

https://www.iol.co.za/business/advice/betting-app-error-sparks-dispute-over-hollywoodbets-payout-c25bf36f-d809-457a-9e8a-25c6b724df82