Hollywoodbets Account Inaccessible

My hollywoodbets accounts shows "Client no longer active" and upon eqnuiry i am told my account is subject to audit. While i understand audits are necessary, why do Hollywoodnbets lock out users when they do audits let alone not letting them know in advance the account will not be accessible during an upcoming audit?

In addition, there is also very little help offer by their support team with their automated responses. I have been a loyal supporter of Hollywood bets and have always enjoyed their services, especially the quickness of their withdrawal processes but even that is a challenge these days. ...

Hollywood bets really need to have an objective look at their support department and the perceptions of your clients about their service, their quality of service seems to be fast degrading and at this trend seriously considering moving to a different online casino platform

Please come back to me with when the account can be used again, a reason" we do not have a timeframe" is a real pathectic excuse