Hollywoodbets a ****!!!

I am very upset.i have deposited money using one of your Pay options more then 2 months ago which did not reflect.Since then,i was given a reference number which doesnt even make sense because it does nothing for us as customers as you cant track anything through the reference number. i have been told to do many things which required me going into the bank to get proof of deposit.i have kept to my end of the bargain and clearly wasted taxi fair going to the bank because to my surprise ,response to my proof was that i need to contact the company i made the deposit to which was on the Hollywoodbets website.I have contacted that company and they said they can not assist me.I would like my account to be updated with my deposit or my money and taxi fair back.Why run a company you have no control of. If you give us an option to deposit money through a different company that issue is with me and you as you literally directs us to that company for deposits.

I have emailed,called and now whatsapped you.YOUR WHATSAPPS DONT EVEN WORK!!?.1 tick for a week now!????

I want my money back or else i will make a case against you.This is unnacceptable.