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CP
Chad P

1 reviews | Active since Oct 2016

27 Nov 2024, 10:14

Hollywoodbets - A Company willing to assist it's clients! NO MATTER WHAT!!!

My experience at first was terrifying, however, the system and freindly staff allowed that my queries are sorted in a timely manner and allowed me to withdraw way more and really the extra funds have helped feed my family. Thank you for your assistance and hope that I enjoy the HUGE jackpots real soon! **Wink, Wink, Nudge, Nudge**

0
Replies (6)
Hollywoodbets
Hollywoodbets's reply27 Nov 2024, 15:23
Official
Hi Chad, 

We are happy that you had a great experience with us. We always aim to please our customers and we are ecstatic to hear that our service has been a good fit for you.

Kind Regards, 
Hollywoodbets Team
CP
Chad P's update28 Nov 2024, 08:09
Reviewer Update
I was happy until your withdrawal and reversal system proved to be **** Im basically waiting over 3 days already for money
Hollywoodbets
Hollywoodbets's reply28 Nov 2024, 08:22
Official
Hi Chad Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team
CP
Chad P's update28 Nov 2024, 09:09
Reviewer Update
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I never received any calls and I have my phone log to prove it too. Are you guys truly lying in my face
CP
Chad P's update28 Nov 2024, 11:14
Reviewer Update

Please explain to me that since when is managers not allowed to assist clients if they are in a meeting as per Mfondo on call ***. I am disappointed in that when a consultant is unable to answer questions he cannot direct the question to a competent member of staff. This is utter nonsense that you guys call from the same number but a client cannot be transferred to you
CP
Chad P's update28 Nov 2024, 13:45
Reviewer Update
On call ***9 I am being **** to by your agent saying that the reversal is complete however, it is not and im holding you guys liable for his words and want my money now!