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Nonhlanhla M
1 reviews | Active since May 2015
07 Nov 2025, 18:52
Hollywoodbets
My account was deactivated about 3 months ago. I have submitted all information requested. Yet Hollywoodbets has still not reactivated my account and has not provided information of why they have not done it. The email correspondence is slow, I also reached out to them on Facebook and via live chat. The response is the same, they state the matter has been escalated to the relevant department and they will revert to me soon. I am very disappointed.
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Replies (3)
Hollywoodbets's replyOfficial
07 Nov 2025, 18:56We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply07 Nov 2025, 18:56
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
NM
Nonhlanhla M's updateReviewer Update
07 Nov 2025, 19:11I dont understand that, I have written on 3 platforms my query has not been resolved. I see this is your generic response to everyone and it is making everything worse. Hollywoodbets wants to be seen to be responding but is doing nothing.
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Nonhlanhla M's update07 Nov 2025, 19:11
Reviewer Update
I dont understand that, I have written on 3 platforms my query has not been resolved. I see this is your generic response to everyone and it is making everything worse. Hollywoodbets wants to be seen to be responding but is doing nothing.
Hollywoodbets's replyOfficial
08 Nov 2025, 08:09We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply08 Nov 2025, 08:09
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets