Hollywoodbet ******** customers

I made a withdrawal from hollywoodbets on the 26 September and I haven't received my money, I've been sent from pillar to post, they even answered my last review here and said they'll get back to my query and they haven't done that, I even called went to their branch and called the call center but I was promised lies by the consultants, something wrong is going on at hollywoodbets and they don't want to tell us the truth about what exactly happened to our money.