MS
Madeleen S
1 reviews | Active since Dec 2023
07 Dec 2023, 10:46
Hollywoodbet
On the 12/11 I have win R400. The acc no and pin they send me wS incorrect. I report it and the told me 48 hours. Then they send a new acc and pin which I did not recieved uptill now. Then last week they told me it will take 5 days for a reversal into my hollywood acc. Still up to now I still not get anything . They are liers and a very bad customer service.
Helpful (0)
Replies (4)0
Replies (4)
Hollywoodbets's replyOfficial
07 Dec 2023, 11:09Hi Madeleen Schuurman,
Your query has been escalated to Withdrawals Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to Withdrawals Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply07 Dec 2023, 11:09
Official
Hi Madeleen Schuurman,
Your query has been escalated to Withdrawals Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Your query has been escalated to Withdrawals Management Team. The team will be in touch.
Regards,
The Hollywoodbets Team
Hollywoodbets's replyOfficial
07 Dec 2023, 14:32Good day,
Your query has been escalated to Customer Service Management Team. The team will be in touch..
Regards,
The Hollywoodbets Team
Hollywoodbets's reply07 Dec 2023, 14:32
Official
Good day,
Your query has been escalated to Customer Service Management Team. The team will be in touch..
Regards,
The Hollywoodbets Team
MS
Madeleen S's updateReviewer Update
07 Dec 2023, 15:14How many times are you going to escalate. Nothing has been done everytime I query it. I also ask that the supervisor must phone me but apparently he or she can't phone me. Is it going to take 48 hours again. Can I have your managers email address plse
MS
Madeleen S's update07 Dec 2023, 15:14
Reviewer Update
How many times are you going to escalate. Nothing has been done everytime I query it. I also ask that the supervisor must phone me but apparently he or she can't phone me. Is it going to take 48 hours again. Can I have your managers email address plse
MS
Madeleen S's updateReviewer Update
08 Dec 2023, 18:45Hollywoodbets have send a email to tell me they have escalate my query to customer service management and nobody have make contact with me up till now. There service is very bad. All I want is the R400 which I am waiting from the 12/11.
MS
Madeleen S's update08 Dec 2023, 18:45
Reviewer Update
Hollywoodbets have send a email to tell me they have escalate my query to customer service management and nobody have make contact with me up till now. There service is very bad. All I want is the R400 which I am waiting from the 12/11.