Hollywood springfield park👎

Item: Hollywoodbets
Rating: 1
Author: Trevon S

Visited Hollywood springfield park on Sunday night the 28th of August. My family and I a group of 6 felt for bunnies and were better to go than my favorite place,not anymore😒.We ordered 6 lamb bunnies which was the worst thing ever. Meat was so though, we just knew it was mutton. Table across us complained to the waiter about it aswell. I called for the manager and spoke to Nicole, she appologised and explained she was not aware that there was a problem with the meat. I eat from this branch atleast 2,3 times a month as I work across the road. Waiter Mpumi said write down your number on the slip and they will call you. It's almost Friday and no feedback. Imagine we all wasted our bunnies and packed 6 takeaway boxes up. My dogs feasted on it that night.

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Hollywoodbets's replyOfficial

07 Sept 2023, 03:13

Good Morning Trevon Sewcharan, Thank you for contacting the Hollywoodbets, We would like to apologize for the poor quality service you experienced in one of our branches, we recognize that we did not meet your expectations and that is not the service we render to our customers. We always aim to exceed our customers expectations. We appreciate your patience while we deal with this matter internally and you will be contacted in due time. In light of your experience we are making changes to ensure this never happens again. Please do not hesitate to reach to us for further assistance and clarity on: Social page: Hollywoodbets SA Contact number: *** E-mail :

Hwhelpline@hollywoodbets.

Net Live Chat: Available on our website page Regards, The Hollywoodbets Tea

Hollywoodbets's reply07 Sept 2023, 03:13

Official