CJ
Chad J
1 reviews | Active since Dec 2025
10 Dec 2025, 11:19
Hollywood should be ashamed.. you guys suck in all departments
***2
I am not only disgusted in your poor copy paste customer service agent but also disgusted in the process of funds that should have been released .. it's been more than 48 hours and my status of my withdrawal still hasn't changed it's been escalated and escalated according to all your agents but not one agent has taken the time to help me resolve.my issue all they do is copy paste and end the live chat ... Im sick and tired of dealing with this poor customer service!!!!!!!
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Replies (5)
Hollywoodbets's replyOfficial
10 Dec 2025, 12:01We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply10 Dec 2025, 12:01
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
CJ
Chad J's updateReviewer Update
10 Dec 2025, 12:05This Is the only reply Ive been getting regarding my issue have you guys not got a better response because my status still hasn't been changed which no one has looked at it and it was first escalated at 2am this morning!!! You guys are making me sick man wow!!!!!
CJ
Chad J's update10 Dec 2025, 12:05
Reviewer Update
This Is the only reply Ive been getting regarding my issue have you guys not got a better response because my status still hasn't been changed which no one has looked at it and it was first escalated at 2am this morning!!! You guys are making me sick man wow!!!!!
Hollywoodbets's replyOfficial
10 Dec 2025, 13:31We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply10 Dec 2025, 13:31
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
CJ
Chad J's updateReviewer Update
10 Dec 2025, 15:52What time is soon.. I've been waiting 3 days and still no contact has been made wth is going on there at your head office.. CAN YOU PLEASE HAVE MY MONEY RETURNED TO IT CAN T BE RHAT DAM DIFFICULT.. WHY DO I HAVE TO WAIT SO LONG FOR MY OWN MONEY!!! I CAN'T HANDLE THIS ANYMORE
CJ
Chad J's update10 Dec 2025, 15:52
Reviewer Update
What time is soon.. I've been waiting 3 days and still no contact has been made wth is going on there at your head office.. CAN YOU PLEASE HAVE MY MONEY RETURNED TO IT CAN T BE RHAT DAM DIFFICULT.. WHY DO I HAVE TO WAIT SO LONG FOR MY OWN MONEY!!! I CAN'T HANDLE THIS ANYMORE
Hollywoodbets's replyOfficial
10 Dec 2025, 15:54We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply10 Dec 2025, 15:54
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets