Hollywood not paying out

Hollywood Bets are a *******. The return to player is terrible. If you win on the site once you do not win again for a couple of months. No matter how many times you deposit you will receive no free games or sequence on every spin. It's a gamble yes, but if its not rigged how is this happening? It cannot be badluck all the time. Also if a game you constantly play is one of the games listed as part of the weekly jackpot pool you do not win at all. No free games no sequence no matter how much you put in. No appreciation to loyal customers! Unhappy customer!!!