TD
Tasriq D

1 reviews | Active since Sept 2024

05 Sept 2024, 22:59

HOLLYWOOD ****MERS!

I really never thought I'd find myself Writing a long paragraph about an organisation whose only solution to everything is to escalate. I recently deposited money from my Instant money Wallet to Hollywoodbets standard bank account. I was assured in the live chat it can be done without a problem.( Keep in mind IMW is cellphone banking and not like a Real banking app so POP aren't really easy to get if you do not have an account with standard bank) After this lady the live chat assured me I can deposit I immediately did. This happened 27 August and I'm still waiting for the money that belong to me. Im done with Hollywoodbets because now they going on like ****mers. I eventually did manage to get a POP but it's still being escalated. When I call in its like they drop the call everytime. The Live Chat is useless aswell all they know how to do is to escalate. But guess I got to thank Hollywood because now I don't feel like gambling at all.

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Replies (1)
Hollywoodbets
Hollywoodbets's reply06 Sept 2024, 08:16
Official
Hi Tasriq D, Your query has been received by the Customer Service Escalations Team. The team will be in touch. Regards, The Hollywoodbets Team