QJ
Qiniso J
1 reviews | Active since Apr 2025
05 Apr 2025, 09:59
Hollywood **** me R40 000 DEPOSIT
I am very disappointed in Hollywood bets today I made a deposit of 20 000 via paygate it hasnt been credited I contacted them they said they will escalate I will get a feedback in 24-48 hours, now I made another deposit from Fnb to fnb still it hasnt been credited when I try to contact support they do not answer me in total hollywood owes me 40 000 and they telling me about 48 hours please return my money I will withdraw then you can close it because you are ****ming innocent people
Helpful (0)
Replies (5)0
Replies (5)
Hollywoodbets's replyOfficial
05 Apr 2025, 12:28Hi Qiniso,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
Hollywoodbets's reply05 Apr 2025, 12:28
Official
Hi Qiniso,
Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.
Regards,
The Hollywoodbets Team
The Hollywoodbets Team
QJ
Qiniso J's updateReviewer Update
05 Apr 2025, 12:35Hollywood bets you closed my chats , I cant even get an update its been almost 3 hours now you haven't even returned the first deposit kindly credit my account after this I am closing my account because its very clear you do not take customers serious I have also send email with proof of payments please do what is right
QJ
Qiniso J's update05 Apr 2025, 12:35
Reviewer Update
Hollywood bets you closed my chats , I cant even get an update its been almost 3 hours now you haven't even returned the first deposit kindly credit my account after this I am closing my account because its very clear you do not take customers serious I have also send email with proof of payments please do what is right
Hollywoodbets's replyOfficial
05 Apr 2025, 16:19Hi Qiniso
We’re sorry to hear about your experience. The team is currently looking into the matter and will contact you for further investigation.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply05 Apr 2025, 16:19
Official
Hi Qiniso
We’re sorry to hear about your experience. The team is currently looking into the matter and will contact you for further investigation.
Regards,
The Hollywoodbets Team
QJ
Qiniso J's updateReviewer Update
05 Apr 2025, 16:22So why are you saying I need an affidavit cause I made the payment from my wife's app the reference is there as my number now you want to give me a run around I want my money hollywood please if you cant credit my account reverse the money back to where it originated
QJ
Qiniso J's update05 Apr 2025, 16:22
Reviewer Update
So why are you saying I need an affidavit cause I made the payment from my wife's app the reference is there as my number now you want to give me a run around I want my money hollywood please if you cant credit my account reverse the money back to where it originated
Hollywoodbets's replyOfficial
07 Apr 2025, 08:17Hi Qiniso,
Thanks for reaching out! We're happy that we managed to resolve the query successfully. We've taken the necessary steps to ensure everything is in order.
Regards,
The Hollywoodbets Team
Thanks for reaching out! We're happy that we managed to resolve the query successfully. We've taken the necessary steps to ensure everything is in order.
Regards,
The Hollywoodbets Team
Hollywoodbets's reply07 Apr 2025, 08:17
Official
Hi Qiniso,
Thanks for reaching out! We're happy that we managed to resolve the query successfully. We've taken the necessary steps to ensure everything is in order.
Regards,
The Hollywoodbets Team
Thanks for reaching out! We're happy that we managed to resolve the query successfully. We've taken the necessary steps to ensure everything is in order.
Regards,
The Hollywoodbets Team