LN
Lomso N

1 reviews | Active since Apr 2025

14 Apr 2025, 10:07

Hollywood is a ****

I got a proof of payment that looks *****ulent after a withdrawal and now tyme bank froze my account says: and absa rejected the proof of payment I sent says: everytime I ask for proof of payment they keep send me the same one till today I cannot use my bank account and Hollywood keeps escalating the matter instead of sending me the Legitimate proof of payment Then the money was reversed from my account when I ask for a proof of payment they keep sending the same one but Tymebank says they cannot confirm this as it has no signature or anything

0
Replies (5)
LN
Lomso N's update14 Apr 2025, 10:27
Reviewer Update
I have exams on the i’m unable to go to school my bank account is blocked I have no transport money I use uber to go to campus
Hollywoodbets
Hollywoodbets's reply14 Apr 2025, 10:29
Official
Hi Lomso,

Thank you for making us aware of this issue. Please accept our apology for the inconvenience. This matter will be investigated by our Escalations team and feedback will be provided in due course.  

Regards,  
The Hollywoodbets Team 

LN
Lomso N's update14 Apr 2025, 10:34
Reviewer Update
That’s all you people know, I need 80% attendance to qualify for exams and I already have a week of not going to school and you still telling me about escalations I need my bank account unblocked before 14:00 or I’m suing this company I have everything on record from all the complaints I did and getting no response
LN
Lomso N's update15 Apr 2025, 10:32
Reviewer Update
Till now the is no way forward concerning my matter a supervisor from Umhlanga branch cut the call while talking to me and claimed the is nothing they can do the bank should contact them
Hollywoodbets
Hollywoodbets's reply15 Apr 2025, 16:41
Official
Hi Lomso,

Our Escalations Team is glad to have spoken with you, and we hope your query was resolved to your satisfaction.

Regards,  
The Hollywoodbets Team