Hollywood bets slots and service

For entire weekend been playing there chilli heat slot machine, kept on jumping away from paying lines and spins without stopping, stopping at its own time, send them emails after emails and nothing gets done about it, whenever you get money bags and it’s huge amounts the system log out by itself and log back in so that you don’t get bigger money bags, also been playing chilli heat for entire year already not once a full screen money bags or a Grande jackpot, and they say there slots are not set or triggered,sometimes after a payout it take about 3 to 4 weeks when you’ll win something again, so how’s that possible if slots are not triggered, they don’t even phone you back, such a huge company making millions but there service is poor, . Losing our money is fine, but they don’t like Ito payout, hope they gonna phone me back, and I have stacks of screen recordings of what there slots are doing when it spins and they say it’s not triggered