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Dineo M

1 reviews | Active since Aug 2016

01 Dec 2021, 12:57

Hollywood Bets Online is a ****

If there was an option of writting a review without a star i would have done that..Hollywood bets always has issues amd whenever you call them they kewp you onhold and i finally spoke to a consultant named Samukelo who said he didnt see a reason why i was "arguing" claiming that he will send the transactions statement ontop of that they had delayed i asked to speak to a team leader wich is Siboniso who didnt provide me with a solution.I asked him about my previous deposits and he claims they do not appear and i have the proof of payments.

0
Replies (4)
Hollywoodbets
Hollywoodbets's reply01 Dec 2021, 16:54
Official
Hi Dineo

Your query has been escalated to our Deposits management team. The team will be in contact shortly. 

Regards,
Shanaaz 
Hollywoodbets 
DM
Dineo M's update01 Dec 2021, 23:51
Reviewer Update
I just made two deposits now and only the one with the less amount has reflected the other one is not and I know when I call in the morning I will be told either it's a duplicate,I should do an affidavit or it's been escalated coz their team leader is rude and unprofessional I wonder to whom they will escalate to....you need to being your house in order. As soon as my money is credited I am gna withdraw and close down my account there are alot of betting sites out there
Hollywoodbets
Hollywoodbets's reply02 Dec 2021, 10:17
Official
Hi Dineo 

Your query has been escalated further, you will receive a call this morning to resolve

Regards,
Shanaaz
Hollywoodbets
DM
Dineo M's update03 Dec 2021, 12:32
Reviewer Update
Finally in the 2nd December one of the Hollywoodbets consultant called me and resolved all the issues concerning the complain I had and I got my deposit credited into my account thank you