TC
Thokozani C

1 reviews | Active since May 2026

13 May 2026, 13:39

Hollywood bets ****med me and suspended my account

Hollywood bets has ****med me and suspended my account . On the 29th of April I had loaded vouchers that I had previously bought the previous day as I wanted to have enough funds for the whole month. That same day my account was suspended and I had an amount of R26000+ on my account. I’ve called numerous times and sent countless emails and until date my account is still suspended . I’ve sent through everything they’ve requested however my account is still suspended. They’ve requested for the slips/vouchers that I had loaded of which I sent via email and I was told there are duplicates so I drove to their offices on the 7th of may and I was assisted by a gentleman by the name of zamani who is a supervisor, he took my slips and scanned them to the relevant department he said . I did not get my slips back which is not an issue however until date I cannot access my account as well as my funds, I’m really disappointed after being told countless times not to join Hollywood but rather go for betway as I was coming from a different betting company.

Kindly see to this matter asap

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Replies (1)
Hollywoodbets
Hollywoodbets's reply13 May 2026, 13:53
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets