HOLLYWOOD BETS IS *****ING FROM PEOPLE

I have sent messages on Facebook on email via the telephone yet no one seems to get back to me.

I provided proof of what had happened with your system everything in detail and to date I did not get feedback.

How can you people rob us this way tell me ? Aviator had a system problem and I have proof of it I provided everything and not one person seems to be interested at all in this query.

I have been phoning, sending messages and emails to you people but to date I'm NOT RECEIVING ANY ASSISTANCE.
5 August 8.43


Hey Nivashini ?
Great to have you! how may we help you today?

- Hollywoodbets Team?
5 August 8.43



I keep sending emails regarding the issue I have but I'm not getting any help. Now I must explain the whole thing again to u people

Hi Nivashini

Please note that for us to be able to assist you, you need to provide us with details of what your issue is.

-Hollywoodbets team?
5 August 8.56

Ok. I was on aviator I submitted a bet for R10.00 thereafter when I tried to cash out from it, it didn't allow me to do so as it was picking up as bad request. I have screen shots of everything
5 August 8.56
The bad request was coming up many times proof can be provided
5 August 8.56

?????
5 August 9.20


Please provide us with your ID and cellphone number as well as the screenshots.

-Hollywoodbets team?
5 August 10.00

Hi, Nivashini

Please inbox us with the below information to assist you further:

Phone make/model
• Network provider:
• Network speed at the time of experienced issue (3G, 2G etc):
• Browser used:
• Bet taken (Single, multiple, Super multi):
• Where the bet is placed (Quick bet slip, regular bet slip, Bet now bet slip):
• Actual bet (Soccer, lucky numbers etc):
• Possible steps they took before the issue was experienced
Thank you-Hollywoodbets Team ?

That was sent to me how can you people not understand details where sent do you not have methods and ways to rectify the problem tell me??? If u telling me it's a Network problem how on earth was the damn thing flying??? I have proof you Facebook useless team cannot see that. They don't kno how to address queries and rectify the damn problem

And TAKE FULL NOTE THAT ALL THIS HAPPENED IN JULY!!!

Shanaaz an apology for this is unacceptable I want to know your turn around times for resolving my issue?
Why hasn't someone from your complaints department contact me tell me?

By u repeating yourself the same way Facebook customer service does is not reassure me that I will receive feedback

We are currently in September thus issue is not resolved. This is totally unacceptable truly. DIRECR ME TO SOMEONE WHO CAN HELP CZ CLEARLY YOU CANNOT. YOUR FACEBOOK HELPLINE IS OF NO USE. UR EMAILS ARE OF NO USE. WHATS THE POINT IN MY LODGING A QUERY WHEN YOU PEOPLE CANNOT ATTEND TO ADMITTING YOURL ARE AT FAULT!