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Ivan T
1 reviews | Active since Oct 2024
20 Mar 2026, 12:28
Hollywood bets is a disappointment
I am so angry with Hollywood bets I play aviator or highflyer me and my wife when we cash out it doesn't pay the money I just spoke to them now and all they say is it's a losing bet or I didn't cash out in time and I keep telling them that I did cash out the problem is on their side not mine and they refuse to be of service when this happens I sick of it
Helpful (0)
Replies (11)0
Replies (11)
Hollywoodbets's replyOfficial
20 Mar 2026, 12:50We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply20 Mar 2026, 12:50
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
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Ivan T's updateReviewer Update
22 Mar 2026, 13:49You guy sent me a email asking me to send you the details of the time the incident happened and how much I cashed out I did that and no reply I also went onto Hollywood bets and I had a chat to one of your agents and yet again I was told that it was a losing bet why would I come here if I didn't cash out why is it so difficult to listen to your clientele please respond as I'm really so angry about this
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Ivan T's update22 Mar 2026, 13:49
Reviewer Update
You guy sent me a email asking me to send you the details of the time the incident happened and how much I cashed out I did that and no reply I also went onto Hollywood bets and I had a chat to one of your agents and yet again I was told that it was a losing bet why would I come here if I didn't cash out why is it so difficult to listen to your clientele please respond as I'm really so angry about this
Hollywoodbets's replyOfficial
22 Mar 2026, 13:50We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply22 Mar 2026, 13:50
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
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Ivan T's updateReviewer Update
22 Mar 2026, 14:36Same response everytime but nothing happens after that
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Ivan T's update22 Mar 2026, 14:36
Reviewer Update
Same response everytime but nothing happens after that
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Ivan T's updateReviewer Update
22 Mar 2026, 15:02What a horrible site what a horrible load of people that work at this place they will blame you for the mistakes and say there is no problems on their end but it's clearly the problem that lies with them why can't you guys fix this stuff man ths is truly ridiculous this is why you guys have such horrible ratings
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Ivan T's update22 Mar 2026, 15:02
Reviewer Update
What a horrible site what a horrible load of people that work at this place they will blame you for the mistakes and say there is no problems on their end but it's clearly the problem that lies with them why can't you guys fix this stuff man ths is truly ridiculous this is why you guys have such horrible ratings
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Ivan T's updateReviewer Update
22 Mar 2026, 15:30hope this message finds you in good health.
Thank you for your patience and cooperation during the comprehensive investigation of your concern. Your inquiry was escalated to both our internal support teams and the game provider for a detailed review, utilizing the interactions you shared via our chat platform, email, and social media platforms regarding your account. Based on the feedback received, the specific game rounds in question were thoroughly analyzed, and it was confirmed that no cash-out action was registered during those rounds.
The system records indicate that the bets were placed and settled successfully, with no errors detected on the game or platform. As no cash-out action was recorded prior to the conclusion of the rounds, the bets were accurately reflected as losses.
We understand that this situation may be frustrating. Kindly provide any additional details, such as exact timestamps, if you require a further review.
Kind Regards,The Hollywoodbets Team. This is the response I keep getting from them they can't resolve anything you ask them to resolve they are completely useless
Thank you for your patience and cooperation during the comprehensive investigation of your concern. Your inquiry was escalated to both our internal support teams and the game provider for a detailed review, utilizing the interactions you shared via our chat platform, email, and social media platforms regarding your account. Based on the feedback received, the specific game rounds in question were thoroughly analyzed, and it was confirmed that no cash-out action was registered during those rounds.
The system records indicate that the bets were placed and settled successfully, with no errors detected on the game or platform. As no cash-out action was recorded prior to the conclusion of the rounds, the bets were accurately reflected as losses.
We understand that this situation may be frustrating. Kindly provide any additional details, such as exact timestamps, if you require a further review.
Kind Regards,The Hollywoodbets Team. This is the response I keep getting from them they can't resolve anything you ask them to resolve they are completely useless
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Ivan T's update22 Mar 2026, 15:30
Reviewer Update
hope this message finds you in good health.
Thank you for your patience and cooperation during the comprehensive investigation of your concern. Your inquiry was escalated to both our internal support teams and the game provider for a detailed review, utilizing the interactions you shared via our chat platform, email, and social media platforms regarding your account. Based on the feedback received, the specific game rounds in question were thoroughly analyzed, and it was confirmed that no cash-out action was registered during those rounds.
The system records indicate that the bets were placed and settled successfully, with no errors detected on the game or platform. As no cash-out action was recorded prior to the conclusion of the rounds, the bets were accurately reflected as losses.
We understand that this situation may be frustrating. Kindly provide any additional details, such as exact timestamps, if you require a further review.
Kind Regards,The Hollywoodbets Team. This is the response I keep getting from them they can't resolve anything you ask them to resolve they are completely useless
Thank you for your patience and cooperation during the comprehensive investigation of your concern. Your inquiry was escalated to both our internal support teams and the game provider for a detailed review, utilizing the interactions you shared via our chat platform, email, and social media platforms regarding your account. Based on the feedback received, the specific game rounds in question were thoroughly analyzed, and it was confirmed that no cash-out action was registered during those rounds.
The system records indicate that the bets were placed and settled successfully, with no errors detected on the game or platform. As no cash-out action was recorded prior to the conclusion of the rounds, the bets were accurately reflected as losses.
We understand that this situation may be frustrating. Kindly provide any additional details, such as exact timestamps, if you require a further review.
Kind Regards,The Hollywoodbets Team. This is the response I keep getting from them they can't resolve anything you ask them to resolve they are completely useless
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Ivan T's updateReviewer Update
22 Mar 2026, 15:31I already sent them everything they are yet again asking the same thing
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Ivan T's update22 Mar 2026, 15:31
Reviewer Update
I already sent them everything they are yet again asking the same thing
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Ivan T's updateReviewer Update
22 Mar 2026, 15:41I would like to deactivate my account with hollywoodbets I am no longer interested I. Supporting a foul site anymore I am not gonna get ****** again by you guys just keep the money and remove my account from your system
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Ivan T's update22 Mar 2026, 15:41
Reviewer Update
I would like to deactivate my account with hollywoodbets I am no longer interested I. Supporting a foul site anymore I am not gonna get ****** again by you guys just keep the money and remove my account from your system
Hollywoodbets's replyOfficial
22 Mar 2026, 15:41We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply22 Mar 2026, 15:41
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's replyOfficial
22 Mar 2026, 15:44We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply22 Mar 2026, 15:44
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's replyOfficial
22 Mar 2026, 15:58We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets
Hollywoodbets's reply22 Mar 2026, 15:58
Official
We are sorry to hear about your experience. Please know that your concern has been shared with our Escalations Team, who will be in touch soon to assist in resolving this matter. Hollywoodbets