Hollywood bets FICA nightmare

Very dissatisfied. I have been sending numerous emails and telephone calls at my expense to FICA my account as I need to withdraw my winnings. The FICA act is to manage SA financial services and transactions. It's very easy for me to deposit Money to Hollywood bets - easy for them to take my money, no hassel about FICA. I want to withdraw my winnings and I am being made out to be under ******** investigation because of all the FICA requirements. I sent my Doc's more than once... I'm now told that I. Being sent for auditing. Quick to take my money... Easy as 123.. when u want my money it's an impossible process. Clever tactic to tempt people in playing back all their winnings.