Hollywood bets dont give a damn about patrons safety

I am a patron of Hollywood bets and i visited the Springfield branch on the 17/01/2020 at about 10:15.I had lunch with a friend.I was exiting at about 10:55 and was walking down the stairs from the upstairs decking and when i got down two umbrellas flew off and struck me on my head and left hand very hard.I had ealier seen about three umbrellas fly off and i these umbrellas were put back and not secured bu your staff.

I went inside to report the incident and i had to wait for about 15 minutes for one of the managers Bronson Reddy.He did not offer me any medical assistance and was very rude.I was handed a piece of paper with the cell number and email address for the area manager Terisha.

I called Terisha and asked her for the video footage which she stated that she could not provide to me.I requested her senior and she provided me with a cell number for Sivendren Moodley.I contacted him and he apologised and confirmed he wanted to pay my medical bills,i declined as i have medical aid and this cost of about R250 was paid by my medical aid.He then asked how he could make it right and asked me for suggestions to which i stated to him give me a R2000 voucher and he then asked what voucher i wanted food or gambling.He then came back to me friday afternoon saying that none of his seniors are in and he would get back to me Monday.

I did not receive a response from Mr Moodley and after messaging he now says he is only happy to pay my medical bills knowing well medical aid paid R250 for it.this guy is a dishonest person does not keep to his word.And nobody wants to give me the video footage as this will prove my case.

I will make people aware of how yiur company treats clients.I will be visiting my lawyer and take action against hollwoood bets .