Hollywood bets DELETES WINNINGS from bet history!!

Hi fellow PUNTERS....FINALLY CAUGHT THEM!! believe me it's happened a few times but my reaction time to take screenshots did always work out!..but today ...I'm playing firebird Connect slot and hit free spins on R50c ..(5) and I hit frog with a firebird in the middle and the slot ignores the "hit" so I immediately take a screen shot and proceed to my betting history and as I click on the winning spin it's just GONE zero sign of the 5 free spins just the spin activating the free spins..I have those screen shots to...I hit twice during these 5 spins and they deleted them like it's nothing...I want my winnings and compensation for the pure brazenness of HOLLYWOODBETS to just do that!...I'm tired of being **********!!..