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Nino A

1 reviews | Active since Jul 2023

16 Jun 2024, 10:41

Hollywood Bets Be Carefully which bet site you use.

After signing up and sending my FICA docs I placed bet on a few games and won some money. After loading substantial more money I tried to bet on the EURO soccer it kept on asking me to FICA I did that twice again this was now the 3rd time. I spoke to a consultant on there chat line and they kept on asking me to get a temporary ID they wouldn't accept my original ID they said it was damaged. There web site says submit additionally proof of ID so I sent my Drivers licenses the chat line consultants told me the web site is out dated and they cant accept my driver license. I then tried to withdraw my money and it wont allow it because WHY I have don't done FICA. No one has come back to me since.

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Replies (2)
Hollywoodbets
Hollywoodbets's reply16 Jun 2024, 11:50
Official
Hi Valued Customer, Your query has been escalated to Customer Service Management Team. The team will be InTouch.. Regards, The Hollywoodbets Team
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Nino A's update16 Jun 2024, 13:16
Reviewer Update
Thank you