Hollywood bets Absa cash send nightmare

1) casinos Is a business and it's core principle is to profit . I accept and understand and like all online casinos or casinos , losing will always be the outcome for any player and that is reality . Hollywoodbets is better than superbets 100%. Superbets and sunbet should not be allowed to operate at all . Although Hollywood bets payouts is low , superbets should be investigated . Issue with Hollywood - the cash send Absa portal is problematic . Hollywood is well aware of the problem but still continue to have Absa as a portal for cash send withdrawals . Then the live chat help is absolutely useless . I don't know if it's humans or bots . Wait period of 11 minutes to chat to a consultant and they are absolutely useless . I have 9 days of frustrating communication with these consultants who either are not human but bots or they just incapable of being useful as a result of being limited in their ability to provide adequate answers to resolve issues . Every name I can barely pronounce and every consultant , absolutely useless when it came to resolving my issue . 9 days of not receiving the Absa codes and pin for cash send and nine days of the live communication with multiple consultants who have continuously provided generic frustrating responses. If they are employed , it's a wasted expense , they all deserve to be fired if they are indeed human beings. Hollywood bets staff is either lazy and I *********** or there are ******* that are embezzling funds thru the Absa cash send portal . 9 days of not getting answers as to why i have no received a resolution to my query . Why is the cash send not yet reversed . Why did the code and pin fail to send on the portal . Why is it day 9 and still no clear answer ? Why is it so difficult to get results ? Many ppl have heard of hollywood bets on gbd radio . It's advertised on the radio so it gives the impression of legit and professional , obviously the reality is the opposite .. laws should prohibit these type of businesses to advertise . Taking your deposit is easy but resolving legitimate queries is a 9 day and counting scenario .. no apologies , no coupon for the inconvenience and more importantly, the issue is yet unresolved . The lack of customer service is worse than Telkom customer service . The consultants take up to 11 minutes to connect so u waste data waiting and then these *****s provide u with generic answers and then log off without care . So I doubt it can be humans but if it is , I have the list of names that should not be consultants . They are not cut out to resolve the queries. Nine days is far to long . ..