Hollywood bet is a **** you win you don't winnings paid out

I did receive a response from the management Team of Hollywood bet with regard to my withdrawal but still nothing was sent to me. The management just keep saying it will be attended I don't understand why a person should win and then when they withdraw they don't get their cash .What's the point of playing casino the with this site whereas your winnings goes missing . I am quite disappointed and I wouldn't recommend anyway to play using this Hollywood site cause still today nothing was done with my winnings of the 16th of November.Imagine if they are unable to pay R900 imagine winnings millions